La Cañada Elementary PTA

Got Questions? We have answers.

Common questions about LCE PTA membership, your Membership Toolkit account, meetings, and getting involved — everything you need before you Join, Volunteer, or show up to a meeting.

Questions

Frequently asked questions.

About your Membership Toolkit account, family logins, and access.

What is a Membership Toolkit?expand_more

Membership Toolkit is the secure online platform that powers the LCE PTA website. It allows families to manage their PTA account and access many of the resources needed throughout the school year.

Do I need to know my child's teacher before registering?expand_more

No. Create your account as soon as possible — even before school begins. Once classroom assignments are released, simply log in and update your student's teacher information.

Should my spouse or partner have a separate account?expand_more

We recommend one family account whenever possible. Membership Toolkit allows two adults to share one family account while maintaining separate login credentials.

Both adults can:

check_circleReceive PTA communications

check_circleSign up to volunteer

check_circleComplete forms

check_circleMake purchases

check_circleAccess the online directory

For divorced or separated families, Membership Toolkit also supports separate addresses and contact information.

What if more than two adults need access?expand_more

Membership Toolkit allows two adults per family account. Additional adults may create a separate account and link it to the same student.

How do I update my email address?expand_more

Log in to your account and select My Account > Access. Invite your new email address to your account. After confirming the invitation, you may remove your previous email address.

How do I reset my password?expand_more

If you know your password: Log in and select My Account to change your password.

If you've forgotten your password: Select Forgot Password on the login page and follow the instructions.

Is there a Membership Toolkit mobile app?expand_more

Yes! Download the Membership Toolkit app from the Apple App Store or Google Play Store.

Using the app you can:

check_circleAccess the directory

check_circleView the PTA calendar

check_circleRegister for events

check_circleMake purchases

check_circleVolunteer

check_circleComplete forms

First-time users must create or activate their account through the website before using the mobile app.

Can I control what information appears in the online directory?expand_more

Yes. You choose what information is shared with other LCE families and can update your privacy settings at any time.

Even if you choose not to appear in the directory, you'll still receive PTA communications and the Lion Times newsletter.

Payments

Refund policy.

The LCE PTA is a volunteer-run 501(c)(3) nonprofit organization. Unless otherwise noted, refunds are available until the applicable order or registration period closes. Credit card processing fees are non-refundable.

If a refund is not requested, funds collected will be treated as a charitable donation to the LCE PTA.

PTA Membership: Membership dues are non-refundable.
Lion Wear: Refunds are available until the group order has been placed.
Yearbooks: Refunds are available until the group order has been placed.
Event Tickets: Refunds may be requested up to one week prior to the event. If an event is canceled or postponed, refunds will be processed accordingly.
Before & After School Programs: Refunds are governed by the policies of the organization providing the program.